Following the shake in the lower North Island yesterday, IAG NZ has received a minimal number of claims (seven in total) across all its insurance brands as the type of damage sustained is generally falling within the scope of EQC (Earthquake Commission). You can find more information about that here.
If you’re a customer of one of IAG NZ’s brands and you’re unsure whether a claim falls under EQC or your insurer, our customer representatives will be happy to guide you through the process. You can find their contact details here.
Following advice from GeoNet that aftershocks are possible, we recommend that people in the lower North Island take steps to secure items that have fallen or become unstable as a result of the initial earthquake. The ‘shaky isles’ in which we live have been quite active in recent times so this advice is also relevant to all New Zealanders. We recommend you also consider documenting damage by taking photographs that could help later with the claims process. Keeping safe during an earthquake is top of mind for all of us. You’ll find some very useful tips about this here.
Remember if you need to make a claim with EQC you have three months in which to do so.