Wellington earthquake: update from IAG

In response to the recent earthquake and aftershocks experienced in Upper South Island and Lower North Island, IAG and its family of insurance brands have taken action first to ensure the safety of its employees.  Buildings are being checked and employees in the State Insurance Tower in central Wellington have been advised to stay at home today.  Other State and AMI branches are being individually assessed.  Our combined network is being mobilised, including customer support and call centre teams, to ensure we are able to support any customers with queries or claims.  At this stage it is too early to assess the cost of damage caused.

If you are an IAG customer and need to make a claim, you can get in touch the following ways:

State
Telephone: 0800 80 24 24
Email: claims@state.co.nz
Website: www.state.co.nz

AMI
Telephone: 0800 100 200
Website: www.ami.co.nz

NZI
Telephone: 0800 227 653
Website: www.nzi.co.nz

NAC
Telephone: 0800 501 508
Website: www.nac.co.nz

Swann Insurance
Telephone: 0800 807 926
Website: www.swanninsurance.co.nz

Lantern
Telephone: 0800 800 800
Website: www.lanterninsurance.co.nz

Further information

If you need to contact EQC about your claim, you can visit their website: www.eqc.govt.nz, telephone: 0800 326 243 or complete an online form here.

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